Frequently Asked Questions
Q) What sets PMV Custom Finishes apart from the competition?
A) PMV Custom Finishes will treat your home as if it were our own. We understand how important your home is to you and will use several measures to insure your home is protected and the end result is exceptional:
- Employees wear “booties” to keep rugs and floors clean.
- All furniture and floors are covered during the project.
- All areas we work in are completely vacuumed at the end of the day.
- At the completion of each job, we perform a customer walk-through with our Foreman.
Q) In what ways does PMV Custom Finishes maintain the highest level of quality?
A) We have on staff a full time Project Manager whose sole responsibility is to maintain quality on each of our job sites and ensure that every customer is fully satisfied. Our Project Manager will be on-site on a regular basis to monitor your project. In addition, we have strived to develop a company with employees that see themselves as ’owners’. As a result, each of our employees takes great pride and ownership in all the work they do, providing excellent quality work and customer satisfaction.
Q) What hours do you work?
A) We understand the need for flexibility on start times and stop times while working in our customer’s home; therefore we will plan our schedule to suit your needs.
Q) How do I know I will be satisfied when PMV Custom Finishes has completed our job?
A) Our goal is to ensure that each and every customer is completely satisfied. When we have finished painting, the foreman will complete a checklist with his crew. Once the checklist is complete, he will walk through the house with the customer (if he/she is available) and go over the checklist to ensure the painting has been completed down to the last detail.
Q) How is PMV Custom Finishes associated with PMV Painting and Decorating, Inc.?
A) PMV Custom Finishes is a DBA of PMV Painting and Decorating, Inc. and falls under its License and Insurance Policy.
Q) Is PMV Custom Finishes insured?
A) Yes. We are a fully insured company in the State of Michigan to provide painting and decorating.
Q) Is PMV Custom Finishes licensed in the State of Michigan?
A) Yes. PMV Painting and Decorating, Inc. is fully licensed in the State of Michigan as a Maintenance and Alteration Contractor.
Q) What are your payment terms?
A) We request 50% of the project total when the project begins. The remaining 50% is due upon completion of the job. We accept cash & checks.